Phone us: 08000 199 309 / +44 (0) 207 267 5003
Europe's Leading Clothes Care Specialist Since 1982
Freephone: 08000 199 309 / +44 (0) 207 267 5003

Our Cookie Policy

By using this website you're confirming that you're happy to accept our use of cookies.

Here you can find out more about how we use them.

What are cookies?

Cookies are small text files that are stored on your computer or mobile or tablet when visiting certain websites. Cookies keep track of your movements on the site to track what’s in your shopping basket and provide functions to improve your shopping experience.

To order products on this site you need cookies enabled. Internet cookies are common and won’t cause any harm to your device. No personally identifiable information is stored within cookies therefore we recommend you leave these switched on.

What types of activity do we use cookies for?

Shopping Basket - Some cookies are essential during online transactions, e.g. to remember what products you have put in your shopping basket as you navigate to different pages on the website. These cookies are strictly necessary for the operation of the website.

User Experience - Cookies are used to remember your preferences on the site. These cookies are not shared with other websites.

Profiling - We use cookies to enable us to serve more targeted advertising to our customers on this website. By knowing your browsing habits we can show advertisements that are more targeted to your interests.

Video content - Flash cookies (or Local Shared Objects) are used to display video content using Adobe Flash Player.

Types of Cookies

There are two common types of cookies;

Session Cookie: Session cookies are created temporarily in your browser's subfolder while you're visiting a website. They allow a site to remember content from page to page, e.g. the shopping basket. These cookies expire when you leave the site or close the browser.

Persistent cookie: Persistent cookies remain on your computer and are activated again once you visit the website that created that particular cookie. A persistent cookie still has a lifespan which is set when the cookie is created. The cookie will disappear after this time.

Are cookies safe?

Yes, cookies are small text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We would like you to keep cookies active on your computer during your visits to our website because parts of the site rely on them to work properly. For example, you will not be able to add any products to your basket if your cookies are disabled.

List of 1st Party Cookies Currently Set

The following list of cookies may have been set or read by us at some stage.

Cookie Name Value Description
CSLIorderTracker 0 Tracks the usage of our search partner, SLI Systems.
CReferrerID 1 An internal reference to the site you came to us from. This allows us to track which sites have sent us traffic or sales for commissions or statistics.