Phone us: 08000 199 309 / +44 (0) 207 267 5003
Europe's Number 1 Experts In Clothes Care Since 1982
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Testimonials from our customers

This page is dedicated to what our customers have said about us!

- Thursday, 26th April 2012, over a year ago
recommend this company to alln
- Sunday, 18th March 2012, over a year ago
fantastic service
- Wednesday, 7th March 2012, over a year ago
Everything is great and would not hesetate in recomending the fantasic service I have received
- Friday, 25th February 2011, over a year ago
I would just like to thank you for the excellent service that I received at the start of the week.

I have been looking for an over the door shirt hanger for months and finally found one on your website, and placed my order just after 2pm on Monday.

I could not believe it when I got home on Tuesday and found the package on my doormat!!

What a fantastic product and amazing service! I will be recommending you to all my friends who use the likes of kleeneze and betterware and have to wait for days for a purchase!

Thank you very very much.
- Friday, 28th January 2011, over a year ago
Hi ...just a thank you note for the excellent service and communication form your company.
The boxes etc. arrived yesterday, the shoes and boots are now stored properly.
I have recommended you to 4 people so far and hope they take up the opportunity to make use of these very practical products.
- Wednesday, 19th January 2011, over a year ago
Delighted with my purchase as well as the speed of delivery. I purchased the item after a friendly and helpful call with customer support early afternoon and it arrived by special Royal Mail delivery around 10:00am the following day. The item arrived safely in its own securely wrapped cardboard box. The speed of transaction through to product delivery exceeded my expectations.
- Tuesday, 11th January 2011, over a year ago
I wanted to say how pleased we are with your service. We ordered an item last night and it was delivered this morning which was amazing.
- Thursday, 25th November 2010, over a year ago
Thank you for my recent order and for Graham's handwritten compliment slip! - appreciated the personal touch and yes! the free Roller Brush will prove very useful for my mother's cat - replacing the heath robinson sellotape method she is currently using!
- Thursday, 7th October 2010, over a year ago
Many thanks for all your help when I spoke to you on the phone last week. Most impressed that I could talk to anyone at that time of the evening, especially when I rang back later and spoke to an equally nice gent whose name escapes me at the moment (I am blonde and I do tend to have 'senior moments'!).

The wall brackets and rail that you suggested are superb, really, really pleased, and the service was excellent. Congratulations on such a helpful, polite and friendly company.
- Thursday, 24th June 2010, over a year ago
I just wanted to say thanks for the good service. I hadnt heard of you before and I saw your paid link when I was googling lingerie bags (note to your marketing dept, they did a good job there!). I got all my stuff really quickly and ended up buying more than I'd anticipated because you have a good range of stuff. Thanks also for the pet hair remover, it was a bit random since we dont have a pet, but the previous occupants of the house did and im still cleaning cat hair off the carpet, so that definitely helped.
- Saturday, 19th June 2010, over a year ago
I just love this site.

As per usual my goods arrived very very quickly and intact.

Do you have a 'remarks' section anywhere so I can let others know of your great service and how much I would like to recommend the Pet Hair Remover stickies.
- Thursday, 8th April 2010, over a year ago
I just wanted to thank you for the prompt delivery of the pet hair lint removers that I ordered from you. They are much more effective than any others I have tried and I look forward to shopping with you again.
- Sunday, 7th March 2010, over a year ago
Many thanks for the goods which arrive next day and were perfectly as
required. I will shop with Caraselle again when the occasion arises.
- Thursday, 4th March 2010, over a year ago
I have just received my order and was delighted at how quickly it was delivered and at the quality of the goods. Thank you for the additional gift in my package which was most unexpected!
- Thursday, 17th December 2009, over a year ago
I would like to thank you as I placed an order for the travel vacuum bags last Monday and I have just received them this very minute.

Whilst wishing you all the very best for the festive season I sincerely congratulate you on the excellent service as this was my very first time ordering from your company and hope will keep on doing so.
- Tuesday, 8th December 2009, over a year ago
Ordered from you yesterday the 7th of December and received the product today the 8th December and you kept me informed of progress at every stage of the transaction. There are many companies out there who could learn a thing or two about customer service from "caraselledirect.com". It was a pleasure doing business, well done and many thanks.
- Thursday, 19th November 2009, over a year ago
What a remarkable organisation - this order palced yesterday delivered at 10 this morning! Welldone
- Wednesday, 4th November 2009, over a year ago
Dear Sirs,

I just wanted to send this e-mail regarding my order for the storage boot boxes, what a great product, my wardrobe looks so much tidier! I'm am also very impressed with my free gift for the pet hair remover sticky roller brush, I have just took delivery of a new 3 piece suite and we have dogs! So it has worked a treat, so I certainly will be ordering refills for this item.

It makes such a refreshing change to order something from the web, receive it within days and it all works with no problems!

Thank you, I will be using your site again
- Monday, 2nd November 2009, over a year ago
Received parcel today - absolutely delighted - thank you very much for the excellent service.
- Thursday, 15th October 2009, over a year ago
Hello Graham
I phoned you earlier, I just wanted to tell you that your sticky Pet Hair remover works brilliantly on cleaning the mesh on my fly screens which I have on all my opening upstairs windows.
I live next to open farmland and not only do these screens keep out unwanted insects, pollen, thistle down etc they also keep my beloved British blue cat, Oscar, safe and from falling out of the upstairs windows!
The screens collect quite a lot of debris and I have found using a hoover does not remove all the fluff from the netting but because your pet hair remover is very sticky it does the job beautifully.
- Saturday, 5th September 2009, over a year ago
Many thanks for very quick delivery of my order ,very much appreciated the extra roller brush,we have at the moment six maine coon cats soon to be eight plus a golden retriever so will soon be put to very good use.The extra one has been put into the cats show bag so hopefully in future we will not have more hairs on us at the end of the day than the cats...
Thanks again.
- Wednesday, 26th August 2009, over a year ago
I am writing to say thank you for my free replacement handle. It arrived, extremely promptly, this morning.

I am forwarding your address to some friends and hope they contact you eventually.

Great doing business with you.
- Monday, 3rd August 2009, over a year ago
The products were set out in a clear way with prices which are affordable and competitive. The whole process was quick and easy.
- Monday, 3rd August 2009, over a year ago
I was able to purchase exactly the items I needed at a very reasonable price. The site was easy to navigate and there are a lot of good storage ideas. I'll definitely be back if I need anything else along these lines.
- Monday, 3rd August 2009, over a year ago
I've come back to buy from CaraselleDirect for a second time because the service I received was efficient and friendly.
- Monday, 3rd August 2009, over a year ago
I own a cattery in devon and the hair from the cats bedding keeps blocking up my washing machine, so i have purchased washing nets, found the site easy to use very clear description of each product very good will use again
- Monday, 3rd August 2009, over a year ago
I was truly delighted with the speed of my delivery. I appreciated the handwritten note I received and it was obvious that my order had been checked and packed carefully. My clear storage shoe/boot boxes are great and I am now ordering more for Christmas/Birthday presents for my shoe mad girlfriends.
- Monday, 3rd August 2009, over a year ago
Well laid out site, easy to navigate. Competitive prices on hangers with other suppliers.
- Monday, 3rd August 2009, over a year ago
I got your website randomly, and found the item I needed. I was a bit surprised to see that you're in Europe, and was PLEASANTLY surprised that your shipping price was so reasonable.
- Monday, 3rd August 2009, over a year ago
Nice clear pictures of products, lovely children’s hangers which are not always easy to find. Very straight forward payment process.
- Monday, 3rd August 2009, over a year ago
I thought the whole experience was straight forward and without hassle. It was great to be able to find the item I wanted and order and pay for it with ease. Thank you very much. I would highly recommend this site to others and await my order with anticipation.
- Monday, 3rd August 2009, over a year ago
So far, so good. The items I searched for had the appropriate descriptive detail, dimensions and alternative products for me to compare. This has allowed me to make my purchase today. It is essential when shopping on-line that the purchaser can view the products or even see them working. I was able to do this with the product categories I was searching on in this on-line store. This is my first purchase with Caraselle Direct. I can definitely provide positive feedback on the easy to navigate pages and registration/purchase process. Well Done.
- Monday, 3rd August 2009, over a year ago
I was shopping for a hangers to accommodate more than one pair of trousers, and via Google eventually found my way to Caraselle Direct. I am very impressed by the site, the logical procedures and the more then helpful "You may also be interested in the following" suggestions!
- Tuesday, 21st July 2009, over a year ago
Graham,Thank you so much for a very speedy delivery of the clothes rail I ordered on Sunday.It is just what I needed.Thanks also for the roller brush,it will be really useful.
- Saturday, 11th July 2009, over a year ago
Just a quick email to say thank you for the roller brush, carry bags and car coat hanger that my mum ordered for me and the swift delivery of these items.

I am so pleased with the service.