15% Off
Call our orderline on:
08000 199 309
+44 (0) 20 7267 5003
Mon-Fri 9am-6pm
Europe's Leading Clothes Care Specialist Since 1982

Customer Services

Contact Us

Caraselle Direct is an internet shopping site, and purchases may be made on-line 24 hours a day, 7 days a week.

If you wish to write us an email, you can do so oninfo@caraselledirect.com

Should you wish to speak to our Customer Services, you can do so by ringing FREE PHONE: 08000 199 309 (+44 (0) 207 267 5003) between the hours of 9am and 5pm Monday to Friday. Out of hours your call will be answered by ananswering serviceand if you leave your name and telephone number and also email address we will get back to you as soon as possible.

We are able to take payment using the following cards:

Visa, Mastercard, Switch, Solo, Visa Electron, Maestro, and JCB and Carte Bleue, Delta,

Should you wish to make a payment by cheque, we can accept the order but the cheque must be cleared before we are able to despatch the goods.

For technical questions regarding our website including any problems you encounter please email technical@caraselledirect.com.


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