15% Off
Call our orderline on:
08000 199 309
+44 (0) 20 7267 5003
Mon-Fri 9am-6pm
Europe's Leading Clothes Care Specialist Since 1982

Delivery

egg cup
egg cup Last day for Royal Mail orders placed before 2pm
Last day for Standard Delivery with our UK Carriers for UK Mainland orders placed before 2pm
egg cup

Special Delivery*

Last day for Royal Mail Special Delivery UK Mainland only – for orders placed before 2pm *
Last day for carrier collection orders placed before 2pm
egg cup

Caraselle Delivery Service within M25 (subject to availability)

For orders over £50. Available up to Midday

Collect from us

Available up to Midday
Last order dates are subject to availability.

*Special Delivery details

Order Value up to £500.00

Weight Guaranteed Next day by 1pm
Up to 100g £6.15
Up to 101g- 500g £6.75
Up to 501g-1kg £8.00
Up to 1.1kg-2kg £10.40
Between 2kg-10kg £26.60
 

We operate from factory/warehouse premises and we aim to despatch sameday (weekdays) and Monday following weekend orders.

If you are out when the post is attempted to be delivered, then you will receive a card informing you which post office you should go to to collect it.


We can deliver throughout the world. If your country is not listed please contact us by clicking here.
Royal Mail
  • £0.01 > £5.00 = £1.65
  • £5.01 > £10.00 = £2.80
  • £10.01 > £25.00 = £5.25
  • £25.01 > £49.99 = £6.85
  • > £50.00 = £FREE
UK Mail: Courier service
  • < £75.00 = £6.50
  • > £75.01 = £FREE
Collect Your Own: Collect your own parcel from our North London warehouse free of charge
  • > 0.00Kg = £FREE
Express Delivery: Order will be delivered the next working day if placed before 2pm
  • £0.01 > £5.00 = £6.55
  • £5.01 > £10.00 = £7.65
  • £10.01 > £25.00 = £9.99
  • £25.01 > £49.99 = £11.50
  • > £50.00 = £5.50
Royal Mail Special Delivery, Next Day By 1pm: For orders placed before 2pm Monday to Thursday
  • < 0.10Kg = £5.65
  • 0.11Kg > 0.50Kg = £6.00
  • 0.51Kg > 1.00Kg = £7.10
  • 1.01Kg > 2.00Kg = £8.90
  • 2.01Kg > 10.00Kg = £23.35
Royal Mail Saturday Delivery By 1pm: For orders placed before 2pm on Friday
  • < 0.10Kg = £10.68
  • 0.11Kg > 0.50Kg = £11.58
  • 0.51Kg > 1.00Kg = £13.14
  • 1.01Kg > 2.00Kg = £16.20
  • 2.01Kg > 10.00Kg = £34.92
  • 10.01Kg > 20.00Kg = £52.44

Returns

Returns should ideally be sent to us using recorded delivery as we cannot be held responsible if we do not receive your goods. We refund in total should goods be faulty, and we offer a refund, less our postage costs plus £3.00 admin charge, for unwanted goods provided the goods are in their original packaging, unopened and unused. In both cases they should be returned and received by us no later than 21 days after they were despatched. Please include your name, email address and telephone number so that we can refund you.

Returns address: Freepost Caraselle, Caraselle Ltd, 4-5 Regis Road, Kentish Town, London NW5 3EW. Contact Graham Warren on 0870 011 7776.